A critter had crawled into one of our vent pipes in the house and died. Yuck! The smell was horrible. I couldn’t quite get to it…and my wife wanted it out now. We called a number of services to get rid of it. Have you considered signing up for our Platinum program….How’s next Monday…we’ll send someone out to give you an estimate tomorrow….An estimate? I wanted, well much more importantly my wife wanted … that critter out now so the house was usable. We weren’t in the mood to be upsold and frankly an estimate was just not that important.
A friend recommended Justice Pest Services. We got Mr. Justice on the phone, and he was apologetic that it would take him till that afternoon to get there to help us. He had a some appointments that he had to take care of but he’d swing by our house on the way home. Mr. Justice called me about 30 minutes before he needed someone at the house (none of the I’ll be there sometime between noon and 5:00. He was there on time, got rid of the dead critter and the house smelled better. After solving our problem he offered to help us put screens up on the vents so it didn’t happen again.
Simple customer service from a local Austin business, what a wonderful way to win customers. I’ve already got Mr. Justice on speed dial for our pest control needs.
Justice Pest Services, (512) 261-2465, http://www.justicepestservices.com